Terms and conditions
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
USERS MAY, HOWEVER, VISIT OUR SITE ANONYMOUSLY.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
Mibiotix collects and uses Users personal information for the following purposes:
TO IMPROVE CUSTOMER SERVICE
Your information helps us to more effectively respond to your customer service requests and support needs.
TO PERSONALIZE USER EXPERIENCE
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
TO IMPROVE OUR SITE
We continually strive to improve our website offerings based on the information and feedback we receive from you.
TO PROCESS TRANSACTIONS
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
TO SEND PERIODIC EMAILS
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
THIRD PARTY WEBSITES
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
BILLING TERMS & CONDITIONS
Definitions Seller refers to the website owner – the person to whom the order for the purchase has been given. Buyer refers to the person or organization placing the order. Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa and Mastercard.
Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in SA does not apply to any orders shipped outside of the SA. Additional shipping will be charged for orders shipped outside of SA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.
Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: firstname.lastname@example.org Shipping charges incurred for returned merchandise is the responsibility of the buyer. Cancellation An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.
Any complaints about items or the seller should be submitted to our support team. Please email: email@example.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility. These billing terms and conditions are subject to change. Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.
SUBSCRIPTIONSIf a subscription order is placed for either 6 , 9 or 12 months it may only be cancelled after 3 months. Early cancellations will be at our own discretion and will be subject to a calendar months notice. If you wish to cancel please email firstname.lastname@example.org.
Unit 51 APD Office Park, Kelvin Street Kya Sands, Johannesburg, South Africa